EXCHANGE POLICY

Exchange Policy

Welcome to alazouni jewelry! If you wish to exchange a purchase, please review our policy:

Eligibility:

• Items eligible for exchange must be unused, in original packaging , and accompanied by the proof of purchase.

Exclusions:

• Exclusions include customized items, products showing signs of wear or damage, and those bought during special promotions.

Process:

1. Contact Customer Service: Inform us of your exchange intention by reaching out to alazounijewelry@gmail.com or 00962799775579 .
2. Processing Time: Once received, we'll inspect and process the exchange. You'll be notified of any payment or credit adjustments.

No Refunds:

Please note we do not offer refunds. Exchanges are the sole remedy for eligible items.

Additional Details:

• Shipping Costs: Customers cover return shipping unless it's our error.
• Questions: For any queries, contact our customer service team.

Thank you for choosing alazouni jewelry! We appreciate your cooperation in ensuring a smooth exchange process.